Welcome to RUCKUS Networks, part of CommScope's world-leading portfolio of networking solutions. Learn more.
What is the RUCKUS Technical Family?
RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.
More than just another tech group, RTF thrives on the connections and expertise of its members.
Why You Should Join RTF
We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.
Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.
Why choose the RUCKUS Technical Family?
Stay updated with the latest technology
RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.
Reliable support from RUCKUS Experts
Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.
Curated, high-quality technical content
Receive only the most relevant and actionable content through our curated resources
Collaborative community
Connect with peers, share experiences, and collaborate to solve even the toughest technical issues.
Webinars
Monthly Webinar
June – The easy way to secure your Wi-Fi network with RUCKUS
Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.
RTF Hospitality & MDU webinar
IPTV & Streaming media; MDU Best Practices
Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.
Webinar archive
Check out older webinar recordings available in a variety of local languages.
RTF Onboarding Days
Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!
If you're already a partner, log in to register for the webinar.
Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.
Community events
Stay connected in person and online. Find events in your industry and connect with professionals just like you.
Stay informed with the RUCKUS Technical Family Newsletter
Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox
Forums
Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.
RUCKUS Community
Hey guys.Good morning, everyone.I need to update the firmware on the ZF7055 AP, but when I try to do so, I get the following message: “Upgrade/Downgrade from FSI to UI is not allowed.” Can anyone help me with this? I'm new to this, but I'm interested in learning so I can help others in the future.The current firmware on my AP isSoftware Version: 3.6.1.0.354Best regards and thanks.
If you have questions to ask, problems to report, or other feedback to give, you've come to the right place.Our team does our very best to help out as fast as we can.
Hello,We recently had a power outage and once power was restored, I noticed we were having connection issues. When I checked the switch, there were no lights present. I tried unplugging it and plugging it back in with no luck. I also swapped out the cable to verify that was not the issue as well as tried doing a reset.
I am getting the following error 'Error:ACL filter add failed! (Insufficient Space in TCAM to accomodate this ACL. ' Would it be possible to increase this ACL filter TCAM space?
I have several devices that are not able to get PoE from switches with model ICX7150-48ZP. However, when I connect these same devices to an ICX7550-24P They are able to draw power and work normally.These devices are B578 Edge Routers PN 201-104-P00-SB0, they are listed to be class 2 PoE devices, and I already tried limiting the power delivery on the port by both class and Watts to no avail.Other devices such as APs are having no issues getting PoE.Used power on all switches is well below the allocated.The 7150 Ruckus switches are currently running version SPS08095k and the 7550 is running version GZS08095g.I'm running out of ideas, any advice would be helpful
Reference: https://en.wikipedia.org/wiki/IEEE_802.1Q. The PCP field is also known as priority / class-of-service.This is happening on all tagged VLAN traffic, including ARP packets. I tried two switches: an ICX 6450 and an ICX 7250.Using `ip pcp-remark 0` on the VE interface corrects all traffic except ARP.This is a very strange behavior -- possibly a bug? Can someone else confirm this?
Featured resources
Network Security with Zero Trust
Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.
RUCKUS Education Videos
The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.
Technical documents
Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!